Casino Fancy Privacy Policy — Your Data Is Our Responsibility

Welcome to Casino Fancy. Our Privacy Policy explains what information we collect when you use the Casino Fancy website and mobile app, how we use it, and what measures we take to keep your data safe.

By using any Casino Fancy service, you agree to this Privacy Policy. Please take a moment to read it carefully.

Casino Fancy firmly believes that a player's privacy is their most valuable asset. That's why we only collect what's necessary and protect it with the highest security standards.

Casino Fancy collects two types of data — information you provide directly, and information gathered automatically through your use of the platform.

Casino Fancy does not collect any additional information without your consent. Only the details requested in the registration form are required.

Casino Fancy uses the information it collects strictly for the purposes listed below — nothing more.

• Account Creation & Management: To complete the registration process and keep your profile up to date.
• Identity & Age Verification: To complete the KYC process and prevent underage access.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To understand your issue and provide a quick resolution.
• Security: To detect fraud, multiple accounts, and money laundering.
• Responsible Gaming: To detect excessive gaming patterns and send timely alerts.
• Service Improvement: To fix platform vulnerabilities and build new features.
• Legal Obligations: To meet regulatory requirements.

Casino Fancy may share your information with the following parties, only when necessary and under limited circumstances:

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket — used solely to process transactions. They follow their own privacy policies.
• Law Enforcement Agencies: In cases of a court order or valid legal claim — Casino Fancy is required to comply with the law.
• Game Providers: Limited technical data may be shared to ensure games perform correctly.
• Audit & Compliance Bodies: Certain information may be required by regulatory authorities to maintain our licensing.

Outside of the reasons stated above, Casino Fancy does not share your data with any third party. In particular, your data is never sold to advertisers, data brokers, or any other commercial entity — this is an unwavering Casino Fancy policy.

Casino Fancy uses cookies on its website. A cookie is a small file stored in your browser that helps improve your overall experience.

You can disable cookies through your browser settings. However, turning off certain essential cookies may affect the functionality of some Casino Fancy features.

Casino Fancy does not retain your information longer than necessary. The general policy is:

• Account Information: Retained for as long as your account is active. After account closure, kept for up to 5 years — as required by law.
• Financial Transaction Records: Retention for a minimum of 5 years is mandatory under anti-money laundering laws.
• Communication Records: Support chat and email records are retained for up to 2 years.
• Cookie Information: Automatically deleted after the set retention period.

Once the retention period ends, Casino Fancy securely and permanently deletes your data so it cannot be accessed by any unauthorized party.

Every Casino Fancy player holds the following rights regarding their personal data:

To exercise these rights support@casinofancy.biz. Casino Fancy typically responds within 30 business days.

Casino Fancy does not serve or collect information from anyone under the age of 18, under any circumstances. Age is verified at the point of registration.

If Casino Fancy discovers that a minor has created an account, that account will be immediately closed and all associated data will be permanently deleted.

If anyone in your family is facing this situation, please contact Casino Fancy support immediately.

Casino Fancy uses industry-standard technology and practices to protect your information:

• SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection for your account.
• Firewall & Intrusion Detection: Preventing unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Limited Access: Only authorized personnel can access specific data.
• Data Backup: Regular backups to minimize the risk of data loss.

Casino Fancy may update this Privacy Policy when necessary. If changes are made:

• The updated policy will be published on this page with a new date.
• Registered players will be notified by email of any significant changes.
• Continuing to use the site after any changes means you accept the updated policy.

Make it a habit to check this page from time to time. You can see when changes were last made by looking at the "Last Updated" date at the top of the page.

If you have any questions, concerns, or requests regarding the Privacy Policy, the Casino Fancy support team is always ready to help.

Casino Fancy takes your privacy seriously. Feel free to reach out with any concerns — we're committed to making things right.